Sunday, 24 July 2016

5.4 - Research: Shift Work Schedule

Introduction
                The UAS are widely used in the military and air force for intelligence, surveillance and reconnaissance missions. More importantly, according to authors Pedersen et al (2006), one-third of the U.S Military’s deep strike aircraft are to be remotely piloted by 2010. The operations of UAS involve a group of highly skilled personnel such as pilots, payload/ sensor operators, maintenance engineers and technicians. In view of the versatility of UAS operations, they are required to perform shift works. To understand the impact of shift works on crew’s performance, a study had been carried out by Air Force Research Laboratory. Study revealed that shift workers are particularly vulnerable to increased sleepiness, chronic fatigue, stress and decreased alertness and performance both on and off the job (Hossain et al., 2004). As a result, it is important to systematically and quantitatively evaluate the impact of shift work from the human factors perspective and also the understanding of fatigue, stress and circadian rhythm which affecting performance (Thompson, Lopez, Hickey, DaLuz, & Caldwell, 2006)
Fatigue
            Fatigue is synonymous with tiredness. It is caused by long hours, sleep cycle interruptions, overwork, circadian dysrhythmia and also boredom (Orlady & Orlady, 2015). More importantly, fatigue causes impairment of judgment and decision making mechanism. Excessive fatigue is a serious problem in aviation, especially for the flight crews in the aircraft cockpit. Same authors highlighted two characteristics of fatigue. As fatigue develops, it retards the timing of motor responses. Also, the subject compromises accuracy and performance and willing to accept substandard. Needless to say, both factors lead to inefficiency and compromise productivity. In fact, elimination of fatigue is nearly impossible in manned and unmanned aircraft operations.
Stress
            In physical world, stress is created when a person acts upon conflicting forces. Stress can be acute or chronic. Acute is caused by temporal situation. Chronic is a prolonged life event. Stresses contribute to performance. Moderate stress is actually a stimulation for greater performance. On the other hand, excessive stress lead to unpleasant psychological and physiological symptoms such as fear, anxiety, sweating and fatigue (Orlady & Orlady, 2015). From the study, level of stress varies with each individual, time and environment. The environmental stresses are heat, noise, and vibration, low and high humidity. Occupational and domestic stresses are associated with job and daily living. Most of the times they are chronic and difficult to quantify such as death, divorce, job change, retirement and pregnancies.   
Circadian Rhythm
            Circadian rhythm refers to body rhythms according to earth’s rotation time of 24 hours. Individual variations range from 24 to 27 hours. Circadian cycle is regulated by entraining agents called ‘zeitgebers’ which are sensitive to light. The cycle is important when associate with the human’s sleep and its pattern. Sleep is vital to one survival. In fact, sleepiness degrades human capability and impairs judgment. It is vital for shift workers to realize sleep loss can be acute and cumulative leading to sleep debt. Moreover, sleep loss adversely affects waking performance, vigilance and mood (Orlady & Orlady, 2015).
Conclusion- Shift Work Schedule 
            It is important to design a shift work roster considering the psychological and physiological aspects and to realize the impacts of fatigue, stress and the effect of circadian rhythm towards shift worker. The feedbacks from the crews on 6 ‘ON’ 2 ‘OFF’ shift pattern were insufficient rest after night shift and 6-day working pattern compromises family time. Some complained they have difficulty sleeping after clock-out at 8 am. To improve the situation, alternate shift pattern has been suggested. Crews are required to work 4 days and a day off for ‘day shift’ and ‘swing shift’. To improve sleep quality, crews are given 2-day off after ‘night shift’. For long term improvement, it is important to provide formal education and training on sleep hygiene, alertness management, and coping strategies to shift workers and schedulers. In addition, to apply science-based shift scheduling techniques when developing manpower requirements and developing duty time and crew rest requirements. UAS operations are forecast to become an ever larger portion of military aviation, increased attention should be devoted by the research community to developing tailored fatigue countermeasures for the shift work-prone UAS environment (Thompson et al., 2006). 

Reference:
Hossain, J. L., Reinish, L. W., Heslegrace, R. J., Hall, G. W., Kayumov, L., Chung, S. A., Bhuiya, P., Jovanovic, D., Huterer, N., Volkov, J., & Shapiro, C. M. (2004). Subjective and Objective Evaluation of Sleep and Performance in Daytime Versus Nighttime Sleep in Extended Hours Shift-Workers at an Underground Mine. Journal of Occupational and Environmental Medicine, 46, 212-226.
Orlady, H. W., & Orlady, L. M. (2015). Human Factors in Multi-Crew Flight Operations. Burlington: Ashgate.
Pedersen, H. K., Cooke, N. J., Pringle, H. L., & Connor, O. (2006). UAV Human Factors: Operator Perpectives. Advances In Human Performance & Cognitive Engineering Research Vol. 7.

Thompson, W. T., Lopez, N., Hickey, P., DaLuz, C., & Caldwell, J. L. (2006). Effects of Shift Work and Sustained Operations: Operator Performance in Remotely Piloted Aircraft. Brook City: Air Force Research Laboratory.

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